Anyone else disappointed by the amount of plastic on the Focus RS?
Three years ago I had a brand new top of the range Ford Galaxy (This was a UK Galaxy) and it cost a great deal of money. I only had it because it had the very largest load space on the market for the class of vehicle. The Seat and VW although on the same basic chassis and looking similar, do in fact have a significantly smaller apertures at the rear... so it had to be the Ford. The local dealers didn't have one so we ordered it off the brochure, figuring it would be fine.
When it was delivered to me the dash board was incorrectly fitted (??) How does that even get out of the factory? Let alone the dealership? The leather interior seemed to be the product of many a dead cat, the interior was just a sea of plastic. After two weeks it wouldn't start... it had flattened the battery. They'd take it away then kept giving it back..... I kept asking what they had done and they just kept mumbling.
Ford dealer "You can pick your car up"
Me "Oh good you have fixed ir, what was wrong?"
FD..... "Nothing the computer says that it is fine"
Me "But you had to pick it up on a truck because it wouldn't start"
FD... "It wouldn't start because the battery was flat... so we have charged it"
Me "It is 6 weeks old and cost nearly £35k... it is supposed to charge its own damned battery!"
FD....Verbal shrug "It's ready to pick up....."
I rung Ford themselves, they didn't want to know... seriously, they could have cared less
It was when the RAC refused to come out to it any more that the dealers got it back... and I refused to take it back until they found the issue. No joke it took a solicitor and all sorts of legal threats to get them going. It was a fault with the electronic power steering unit. That all took in total, 6 months
That was the first new Ford I had bought since the mid-80's and even though it cost us a small fortune to get rid of it so soon, we did... we'll never buy Ford again. A poor product imo and in our experience, truly appalling service/after care