- 3,699

- Massachusetts
- GBO-Possum
Yes, that certainly does muddy the waters. I have been basing my understanding of Gran Turismo's functionality on what is published on gran-turismo.com, rather than a reseller's site. However, when that reseller is another division of the same corporate conglomerate that produces the game, then that looks really bad.
I was unaware of this. I think it is time to contact store.sony.com to encourage them to get their act together and describe the product correctly.
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Edit: If you care about the future of Gran Turismo, then let's try to address this. Here are two actions I am taking to be part of the solution, and not part of the (GT-reputation-damaging) problem.
First, go to the Sony Store feedback site and ask them to correct their product description and align it with the official description at gran-turismo.com. Here is the link https://sony-store.custhelp.com/ci/documents/detail/5/70
Second, and maybe this is easiest for North American members, call 1-800-345-SONY (1-800-345-7669). This is the contact number you'll find if you drill down from the US version of the gran-turismo.com site. Call them and ask them to ensure that all their resellers have an accurate description of the current scope of GT6.
For those of you outside the US, you may be able to find local numbers, or use the above US one. The hours are:-
Mon - Sun 6:00AM - 10:00PM Pacific. (Average Wait Time: Up to 15 Minutes)
Good luck. Together we can get this improved! With enough of us bugging them via the website and phone, they'll get the message!
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Edit: Here is the message I sent at the link above, and I provided my phone number in the space provided, with a request for a call. Please join me.
I am very concerned about the damage being done to the reputation of the Gran Turismo franchise by sales channels inaccurately describing the GT6 product. This has happened at amazon.com and even happens here at http://store.sony.com/gran-turismo-6-zid27-PS398296/cat-27-catid-All-PlayStation3-Games
At that link, you'll see the following description:-
Features
Largest Collection of Vehicles
New Physics Engine
Course Maker
Online Race Organizer
Mobile Device Compatibility
If you visit the official Gran Turismo website description at http://www.gran-turismo.com/us/products/gt6/ you will see that Course Maker, Online Race Organizer and Mobile Device functionality are all described as FUTURE functionality, not part of the current product being sold at the Sony Store and others.
The result of these miscommunications is that there is a vocal community at the world's largest Gran Turismo fan forum site who are extremely, and very publicly angry. They use terms like "ripped off" and "boycott", and take actions such as setting up surveys to assess whether these long term fans will buy GT7 (a majority are saying NO).
GT6 is getting a reputation for over-promising and under-delivering, and the sales channels, including Sony, are part, or most of the problem.
I would really appreciate it if you would get back to me on this issue. Thank you very much
At that link, you'll see the following description:-
Features
Largest Collection of Vehicles
New Physics Engine
Course Maker
Online Race Organizer
Mobile Device Compatibility
If you visit the official Gran Turismo website description at http://www.gran-turismo.com/us/products/gt6/ you will see that Course Maker, Online Race Organizer and Mobile Device functionality are all described as FUTURE functionality, not part of the current product being sold at the Sony Store and others.
The result of these miscommunications is that there is a vocal community at the world's largest Gran Turismo fan forum site who are extremely, and very publicly angry. They use terms like "ripped off" and "boycott", and take actions such as setting up surveys to assess whether these long term fans will buy GT7 (a majority are saying NO).
GT6 is getting a reputation for over-promising and under-delivering, and the sales channels, including Sony, are part, or most of the problem.
I would really appreciate it if you would get back to me on this issue. Thank you very much
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