- 21,286
- GR-MI-USA
- YSSMAN
- YSSMAN
Fox, usually. They're the closest to my house (I live in Kentwood). I've dealt with them on and off over the years, and needless to say, even when they were Duthler Honda, they were still douchebags.
- The Duthler boys at one time tried to convince my Mother and I that a Civic LX was "superior" to a cheaper Mazda 6i of the same year because of some rather silly features and other non-existent goodness. Needless to say, when the BS started flying, I got pissed, and I pulled Mom out of the dealer pronto. Funny thing is that the folks who owned the Mazda dealer (Fox) now own the Honda dealer.
- Every time I go to the Honda dealer I am never greeted by a sales representative or even the receptionist. I spend ten minutes looking at a Civic or a Fit, and no one offers to help... And consequently I leave. They don't deserve my business if they won't help me.
- Grandpa had been considering buying a Pilot for some time, and after sitting down with a salesman recently, he had a similar experience as I with the Civic when he discussed his possible purchase of a Chevrolet Tahoe. General cockyness and douchebaggery won't be tolerated when $40K worth of truck is being discussed.
They just aren't very good with customer service. The same can be said of what used to but Duthler Ford across the street. So odd that even their neighbor/sibling dealers, Saab, Kia and Hyundai are so much better at helping out.
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On a personal level, I wouldn't want to deal with them whatsoever if I bought a Honda. I'd happily drive the extra 10 minutes to Grandville to have my car serviced.
- The Duthler boys at one time tried to convince my Mother and I that a Civic LX was "superior" to a cheaper Mazda 6i of the same year because of some rather silly features and other non-existent goodness. Needless to say, when the BS started flying, I got pissed, and I pulled Mom out of the dealer pronto. Funny thing is that the folks who owned the Mazda dealer (Fox) now own the Honda dealer.
- Every time I go to the Honda dealer I am never greeted by a sales representative or even the receptionist. I spend ten minutes looking at a Civic or a Fit, and no one offers to help... And consequently I leave. They don't deserve my business if they won't help me.
- Grandpa had been considering buying a Pilot for some time, and after sitting down with a salesman recently, he had a similar experience as I with the Civic when he discussed his possible purchase of a Chevrolet Tahoe. General cockyness and douchebaggery won't be tolerated when $40K worth of truck is being discussed.
They just aren't very good with customer service. The same can be said of what used to but Duthler Ford across the street. So odd that even their neighbor/sibling dealers, Saab, Kia and Hyundai are so much better at helping out.
===
On a personal level, I wouldn't want to deal with them whatsoever if I bought a Honda. I'd happily drive the extra 10 minutes to Grandville to have my car serviced.