AI is a nightmare as youll know, (excuse me im using my phone)
Back in the day, nueral networks were the big thing, it was a major fad until one day someone said, hang on, were just using software to reproduce biological processes with all the assumptions that that brings, in other words, the only biologicaly inteligent things that are going on are what we know about - there cant be any others!
(this still important of course but at one point it was the answer to everuthing!)
AI is a masssive subject, way beyond my mind but interesting all the same, and true AI is certainly beyond any console we have today
That said, PD have the resourses to get someone in to improve it