I should have expressed myself better. "Confrontation" is determined by the receiver of the question. Some of the questions asked are of the form "Why didn't you ..." which can be perceived to be overly critical, depending on the culture and mood of the recipient.
IMHO, it is better to assume a sensitivity and calm that down before it gets a chance to derail the communication. By leading with a statement which projects goodwill, it sets a foundation for constructive dialog.
I know I have been sensitized by the large number of really confrontational and insulting posts on the GTPlanet Forums, and given that we know Kaz's staff read these forums, it is important to establish the positive motives of what is no doubt the majority of GTPlanet members.
These statements, I can agree with conpletely. As the saying goes, "a little politeness can go a long way."
However, I still feel that the OP's question is a bit silly, and a waste Kaz's time. I think there are other means of contacting Kaz & PD (eg Twitter) to pass on these sort of sentiments. Of course, "lack of use" (falsely perceived or not) of social media tools like Twitter is a topic for another discussion.
I definitely do agree that it would be in
everyones's best interest if more of these questions were formed in a more tactful way, as opposed to the "why can't I get my way" form we currently see.
I also feel that, due to the current level of interaction with their fans, and the lack of any proper way to provide feedback, and the track record going back to the GT5 hype-train, a lot of people on GTP feel we may be somewhat past the point of pleasantries.
For this reason, I take issue with
I think we should be saying to them:-
Treating GT as "their" product allows us to sit back and take potshots, whereas if we can adopt the mindset that we also benefit from PD's success, then we become partners and not antagonists.
I can't really agree with you that GT is
our product...by definition, I can only see GT as PD's product.
However, I would put forth that this is
our community (and I don't mean just GTP, I'm referring to the entire social, interactive, online aspect of GT) - a community whose foundations are the Gran Turismo franchise. A lot of people have sunk a lot of hours into building this community into what it is today. For that reason, I fully understand people having a vested interest in the future of the GT franchise (myself being one)
I would also argue that there have been genuine efforts made by people in the GT community to "help" PD by providing feedback, suggestions, ideas, etc, to little or no avail. To me, this is one of the cornerstones of the growing frustration.
It feels like it's come to the point where people are literally yelling, "HELP US, HELP YOU!!"
I hope this OP doesnt get more votes than the "Kaz, Facebook or Twiiter?" thread! Another important peice of info we need.
I completely agree as it has absolutely nothing to do in regards to getting questions answered pertaining to the game. Its a complete waist of a question if he chooses to answer it because we will be no closer to finding anything out about the game. I understand the whole politeness thing, but that can be done when asking a more important question. Example: "Hello Kaz, how are you? My question is, will you be adding any of the past tracks featured in past GT games? Thank you and thanks also for the GT series."
So yea, a complete waist when you just could have included it in with a more important, meaningful question.
Both of these statements, I agree with. There are other means through which to exchange pleasantries, and to express gratitude for the work PD has done.