Amazon UK have dropped the ball with this one although they reckon I'll get it tomorrow on 25th November. Not great when you order the £60 collectors edition 3 months in advance and pay extra for release day delivery
Had an email from them at 5pm yesterday saying "As per your e-mail I understand that you would like this item “Gran Turismo 5: Collector's Edition (PS3)" to be delivered on the release date, November 24, 2010, as promised on our website. I have checked your order and I am pleased to confirm that it has already entered the dispatch process."
Another one at 1.25am this morning saying "We regret to inform you that the following items have been delayed: "Gran Turismo 5: Collector's Edition (PS3)" - Estimated arrival date: November 26 2010 - November 29 2010 - Your account will be credited with the amount that you have already been charged for shipping for this order. This refund should be processed within the next few days, and we will send you an e-mail to let you know when the refund has been completed."
Then another one at 5.20am this morning saying "We are writing to let you know that the following item has been sent...Dispatched via Royal Mail (estimated arrival date: November 25, 2010)."
I think they've charged me twice including the chuffing release day postage
Yesterday I order the CE from BestBuy.co.uk which was £12 cheaper aand they estimate delivery on 25th so Amazon will be getting theirs returned for a full refund including postage costs. I don't usually slate retailers they deserve it this time, I won't be using them again for any release day products
Hopefully see you all on track tomorrow!
Had an email from them at 5pm yesterday saying "As per your e-mail I understand that you would like this item “Gran Turismo 5: Collector's Edition (PS3)" to be delivered on the release date, November 24, 2010, as promised on our website. I have checked your order and I am pleased to confirm that it has already entered the dispatch process."
Another one at 1.25am this morning saying "We regret to inform you that the following items have been delayed: "Gran Turismo 5: Collector's Edition (PS3)" - Estimated arrival date: November 26 2010 - November 29 2010 - Your account will be credited with the amount that you have already been charged for shipping for this order. This refund should be processed within the next few days, and we will send you an e-mail to let you know when the refund has been completed."
Then another one at 5.20am this morning saying "We are writing to let you know that the following item has been sent...Dispatched via Royal Mail (estimated arrival date: November 25, 2010)."
I think they've charged me twice including the chuffing release day postage
Yesterday I order the CE from BestBuy.co.uk which was £12 cheaper aand they estimate delivery on 25th so Amazon will be getting theirs returned for a full refund including postage costs. I don't usually slate retailers they deserve it this time, I won't be using them again for any release day products
Hopefully see you all on track tomorrow!