Another Fanatec wheel arrives!

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Rudi
Hi, think I have a problem with my turbo s wheel. I just turned it on about an hour ago and went to play dirt 2 and a bit of forza and the wheel feels really different.

Since I got the wheel last week, the turning and force feedback was really smooth but now when I turn the wheel I get this sort of vibrating notchy feeling in the wheel.

On start up the wheel sounds fine when doing its calibration but as soon as I move the wheel after this, its like the force feedback is going over bumps and getting stuck or something. It also makes a loud rattling noise when this happens.

Anyone experienced this? or has my wheel broke after 5 days:tdown:? (already have had to send fanatec support an email about LED's dying in my display screen)

Thanks in advance if anyone can help.
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Hi,

The force feedback feel on Dirt 2 is very different to the feel of Forza 3.

Forza 3 feels very smooth and Dirt 2 feels very gritty and tight / notchy.

Could it be the above you are experiencing ?
 
fishfash
Hi,

The force feedback feel on Dirt 2 is very different to the feel of Forza 3.

Forza 3 feels very smooth and Dirt 2 feels very gritty and tight / notchy.

Could it be the above you are experiencing ?
Click to expand...


Thats what I am wondering, the first time I played Dirt 2 the force feedback was stronger than forza 3 but still reasonably smooth but then when I came back to play it later in the day, the force feedback was alot more notchy and sortof vibrating abit and the wheel makes alot more noise than normal. Unless the first time I played the force feedback didnt kick in properly??
 
Yes, I think there is a bug with Dirt 2 / MS Wheel / Turbo S Wheel combination.

Sometimes I have to switch off the wheel in game for the FF to be picked up correctly, it does not always seem to pick up the FF first time round. This happens with either the MS Wheel or the Turbo S wheel. However I have noticed if I set the Turbo S Wheel to controller port 2 and then start the game it always picks up the correct FF :)

Dirt 2 on the 360 and Ferrari Challenge on the PS3 are match made in heaven when used with the Turbo S Wheel, the FF is awseome 👍
 
fishfash
Yes, I think there is a bug with Dirt 2 / MS Wheel / Turbo S Wheel combination.

Sometimes I have to switch off the wheel in game for the FF to be picked up correctly, it does not always seem to pick up the FF first time round. This happens with either the MS Wheel or the Turbo S wheel. However I have noticed if I set the Turbo S Wheel to controller port 2 and then start the game it always picks up the correct FF :)

Dirt 2 on the 360 and Ferrari Challenge on the PS3 are match made in heaven when used with the Turbo S Wheel, the FF is awseome 👍
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Cheers fishfash, does your wheel make a bit more noise on dirt 2 than forza 3, if so then thats that worry over with :dopey:, just need fanatec support to reply to me about how to go about fixing my LED display.

Anyway my shifter set just arrived, really adds a different side to racing :)
 
Hey Rudi,

Yes indeed ! Dirt 2 makes more noise than Forza 3 does with the Turbo S, I find that the FF in Forza 3 is mild compared to Dirt 2. The guys over Inside Racing Sim have mentioned quite a few times that they feel Dirt 2 / Turbo S FF is awesome :)
 
fishfash
Hey Rudi,

Yes indeed ! Dirt 2 makes more noise than Forza 3 does with the Turbo S, I find that the FF in Forza 3 is mild compared to Dirt 2. The guys over Inside Racing Sim have mentioned quite a few times that they feel Dirt 2 / Turbo S FF is awesome :)
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Thanks again, you are definately right about it being Dirt 2, just tested the game out with force feedback coming only from the wheel (wheel ff=40, dirt 2 =0) and the wheel force feedback feels smooth again so must be the the ingame effects causing the notchy feeling.

P.S if Fanatec... is reading this any chance you could tell me when Ill get a reply about my LED display issue, its just I sent an email on Friday and still have no reply.
 
Rudi,

Fanatec support will will normally get back to you within a week.

I suspect they will ask you to update the FW on the wheel, good luck :)
 
Fanatec...
From the respoinse we got from the community we found that there are basically three types of user demands.

1. Hardcore console racer
They like to have
  • Multi platform compatibility to PS3, 360 and PC
  • Wireless connection to play in the living room
  • a full package without the need to buy anything else
  • Shifters for more realism
This is why we made the 911 Turbo S wheel.
To diversify it even more we made 3 editions so we cover a price range from 200 to 500 € depending on what features you like

2. Hardcore PC racer
Although the GT3 RS works fine with the PS3 and GT5 we designed this wheel for PC users in mind.
  • No need for wireless connection
  • good paddle shifters
  • perfect and sturdy pedals
It is a reduction to what it takes to make you go fast

3. The racing fan (not enthusiast) who is just looking for a decent wheel at an attractive price.
the result was the Porsche 911 Carrera wheel.
  • must have clutch and 6+1 speed shifter
  • the big wheel rim, LED display, amount of buttons etc of the high end wheels
  • good quality but no need for ueberfetaures such as the belt drive, leather or wireless
You can also tune this wheel a little bit but you get a good set right out of the box.


Thats it for now. There are no more wheels in the pipeline and I hope we covered any taste and demand out there.

Beside that, if you already have a G25 you can buy the clubsport pedals separatly or you just buy the wheel of 911 Turbo S Pure edition and use your G25 pedals with it.
Anything is possible.
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Why have you not taken the Australian market into consideration with the price of the the units we are paying ($799 Aus) 2.5 times the United States price which is crazy for a wheel that is directly meant to competes against the Logitech G25-G27 in function and price ?
 
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*ibo* S3 Racer
Good choice Thomas, the CSP are marvelous, worth every penny

For the firmware update:
Should i upgrade via a netbook XP 32bit
or a desktop W7 64bit?

Also, can some of you share their setup for Forza 3?? (ingame and wheel settings)
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900, FFB 100%, ABS 100% (CSP's), Drift 1... Everything else off. Sometimes I add some linearity for older cars.


;)
 
Ustasa
Why have you not taken the Australian market into consideration with the price of the the units we are paying ($799 Aus) 2.5 times the United States price which is crazy for a wheel that is directly meant to competes against the Logitech G27-G27 in function and price ?
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The G27 sells in Australia between 450 and 550 AUD. Considering that the GT3RS V2 is about 20 to 30% more expensive in Europe this would result in a price of 585 to 760 AUD so I dont see any big disadvantage for the Australian market.

Fanatec wheels don't come for cheap but you also have to consider that you get a lot more than with other wheels.

We might open our own webshop in the future but we are happy with our distribution partners.
 
I have a question about the Carrera wheel. This thread started with this wheel as its in the first post which is 2 years old almost. The wheel was meant to compete with the DFGT at a $150 price point, right? 2 years later the wheel is finally coming out but now the DFGT is $100 and the G27 is only $40 more than the carrera at $200. So besides the customizations and setting changes/tuning on the wheel and the clutch, what is the benefit over the DFGT? I see the same gear type drive, same basic look, cheaper components like dfgt.
I'm not very informed on the wheels but when Delphic mentioned this wheel a few weeks ago I became interested. Looking over the specs though, I'm having a hard time finding anything that would make me want to "upgrade". Can someone shed some light on this for me?
 
Carrera has an H-style shifter, a clutch pedal, stronger force feedback, on the wheel settings adjustment (if you play on A PS3, this gives you way more adjustability) and so on.
 
Fanatec...
The G27 sells in Australia between 450 and 550 AUD. Considering that the GT3RS V2 is about 20 to 30% more expensive in Europe this would result in a price of 585 to 760 AUD so I dont see any big disadvantage for the Australian market.

Fanatec wheels don't come for cheap but you also have to consider that you get a lot more than with other wheels.

We might open our own webshop in the future but we are happy with our distribution partners.
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Hello Thomas

The G27 sells for $350 in Australia (less if you shop around) as quite a few people I know have bought one for this price and most of the competitive big local stores sell them at this price , it even sells for $219 U.S. on amazon.com . :)

Why would we be paying "European prices" if we do not have to pay "European VAT taxes" and the wheel not be priced similar to the U.S. $319 for the club sport pack , also China is closer to Australia than the U.S. so it is cheaper in shipping I have read every where that the GT3 RS is a direct competitor to the Logitech G27 including Inside Sim Racing which you yourself supplied the wheel (as I read in the credits) ,
so I do not see why you do not charge similar prices to the U.S. if we do not have to pay the European VAT tax (as Australia is not located in Europe) and it is shipped direct from China as you do with the U.S. wheels ? :)

You might be happy with the (Distributor) Australian supplier but I am absolutely positive that Australian customers when they see the prices they are expected to pay are not , as I have mentioned I have been E-mailing you for a year and a half now and there was always a reply of for me to look in the web store for an Australian country link so as to purchase online and now we get this unaffordable price through an importer . :indiff:

And as for the comment "we might open our web store in the future" it has been year and a half that Fanatec have been saying this and nothing has come of it , if you read more of the forums you would see that Australians are disappointed that they have not been taken into consideration for such great products Fanatec have made (why is it so hard to put Australia as a country option in your web store ?) , I still cannot see why we are not being charged similar prices to the U.S. as we do not pay the European VAT tax and if we were to pay a GST tax it would still be even less than the U.S. VAT tax I am sure the only tax we would pay would be if the item was over $1000 dollars which it is not as I have bought many products from China and I have not had to pay any import or GST tax on the products no taxes what so ever . :grumpy:

Regards Paul :)
 
Paul

I really appreciate your strong interest in our porducts and I would love to offer a cheaper alternative in your country at the moment but it is not that easy. We are now about to register Endor AUS and we also still work hard on the new webshop but it takes time.

On the other hand your calculation is also not really adequate as you cannot just take the cheapest price you find on the internet worldwide and request the same price where you live.

Shipping costs, logistic costs, taxes and many other factors need to be considered and of course our distributors want to make some money as well.

You will get a Fanatec product cheaper in the future but for now I am glad that we are able to deliver at all to Australia.

Thomas
 
I ordered the PWGT3RSV2CS and I’m hopefully waiting the delivery in the middle of September!

In the meanwhile I’m planning a new cockpit for my new wheel and I need the dimensions of the CS Pedals and the wheel’s body for more detailed calculations.

I would appreciate 👍 any help.
 
Ustasa
Hello Thomas

The G27 sells for $350 in Australia (less if you shop around) as quite a few people I know have bought one for this price and most of the competitive big local stores sell them at this price , it even sells for $219 U.S. on amazon.com . :)

Why would we be paying "European prices" if we do not have to pay "European VAT taxes" and the wheel not be priced similar to the U.S. $319 for the club sport pack , also China is closer to Australia than the U.S. so it is cheaper in shipping I have read every where that the GT3 RS is a direct competitor to the Logitech G27 including Inside Sim Racing which you yourself supplied the wheel (as I read in the credits) ,
so I do not see why you do not charge similar prices to the U.S. if we do not have to pay the European VAT tax (as Australia is not located in Europe) and it is shipped direct from China as you do with the U.S. wheels ? :)

You might be happy with the (Distributor) Australian supplier but I am absolutely positive that Australian customers when they see the prices they are expected to pay are not , as I have mentioned I have been E-mailing you for a year and a half now and there was always a reply of for me to look in the web store for an Australian country link so as to purchase online and now we get this unaffordable price through an importer . :indiff:

And as for the comment "we might open our web store in the future" it has been year and a half that Fanatec have been saying this and nothing has come of it , if you read more of the forums you would see that Australians are disappointed that they have not been taken into consideration for such great products Fanatec have made (why is it so hard to put Australia as a country option in your web store ?) , I still cannot see why we are not being charged similar prices to the U.S. as we do not pay the European VAT tax and if we were to pay a GST tax it would still be even less than the U.S. VAT tax I am sure the only tax we would pay would be if the item was over $1000 dollars which it is not as I have bought many products from China and I have not had to pay any import or GST tax on the products no taxes what so ever . :grumpy:

Regards Paul :)
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Hello, are you new to Australia? German cars have a large % increase here too. If you calculate the Oz dollar to euro and add on the extra shipping and tax cost you will notice that a Mercedes (for example) is wayyyyyy overpriced here. Do you know why? Because they can.

Enjoy your visit down under, try not to get screwed like the other Aussies!
 
Fanatec...
Paul

I really appreciate your strong interest in our porducts and I would love to offer a cheaper alternative in your country at the moment but it is not that easy. We are now about to register Endor AUS and we also still work hard on the new webshop but it takes time.

On the other hand your calculation is also not really adequate as you cannot just take the cheapest price you find on the internet worldwide and request the same price where you live.

Shipping costs, logistic costs, taxes and many other factors need to be considered and of course our distributors want to make some money as well.

You will get a Fanatec product cheaper in the future but for now I am glad that we are able to deliver at all to Australia.

Thomas
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Hello Thomas

I am glad you see it as a strong interest in your product as that is what it strictly is :)

I think you have a fantastic product but your handling of the Australian market leaves a lot to be desired , you made a call to an Australian importer in five minutes as has been seen in a thread on this actual website , settling for any importer without concern on the actual pricing of the product so as to be competitive against the Logitech G27 in the Australian market is not making an actual effort for the Australian market it is a "five minute" after thought . :indiff:

If you are happy with the Australian importer and there pricing and methods why do you not do the same with the U.S. market or would the U.S. citizens not be wanting to buy your product because of the exorbitant prices the middleman has put on the product as has been done with the Australian market , I guess Australia does not have enough population to be considered viable just an after thought ? :)

I have not taken the cheapest price ! I have located this price in your Fanatec U.S./Canada (all the other prices are in Euro which are exactly 319.95 Euro) (So in reality there are only two prices world wide) web store also I have been talking about shipping , logistics and taxes and even an E-mail I have received from Claudia Faltermeier she has mentioned the VAT taxes you pay in Europe are exorbitant (which would not be a problem in Australia) and this she has stated is the reason why the U.S. price is considerably cheaper as it would also be in Australia . :)

Shipping from China to Australia would be cheaper because of the shorter distance than the U.S. . :)

Logistics would be cheaper as the the Euro is twice as strong than the Australian dollar . And still less than the U.S. dollar as it is stronger also than the Australian dollar . :)

And there is only a tax on items over $1000 which your products are not priced at . If we were to pay GST tax on them it is less than the U.S. VAT tax and the European VAT tax . :)

I think the main problem might be the might be the importer (distributor) it seems that maybe they are making too much money . (or you are charging the importers retail prices which would not be the case as then they would not be a distributor/importer) 👎

As has been stated by Fanatec and Inside Sim Racing and numerous other articles and web sites that this steering wheel is in direct competition with the Logitech G27 and priced accordingly , it is clearly not fair the way Australians are being treated as second rate customers by the prices being charged for the Fanatec wheels . (as not being priced accordingly) 👎

I am an average working class citizen of Australia and earn an average wage this product is priced almost 2.5 times compared to it's direct competition the Logitech G27 this is any country is not fair and it really does seem by the prices we are being charged that Australia was just a casual after thought . :indiff:

And for comparing the Euro to the Australian dollar is unfair as the Euro is stronger and the standard of living also different , which I can compare as most of my related family lives in Europe . :)

I am absolutely positive if you made Australia a country option in your web store (I have been personally E-mailing this of Fanatec for a year and a half now and nothing at all seems to be happening you yourself E-mailed me back only a few moths ago and said it would not be much longer that Australia would be an option on the Fanatec web store and now you mention some time in the future this is a total let down on your behalf) it would be priced exactly the same as the U.S. price and you would have great business here in Australia but the way you have done this through a Distributor/importer you have made your product unobtainable to the vast majority of the Australian public , I fear "even though you are glad that you were able to deliver at all to Australia" it shows it is an after thought and you will get Australians trying to purchase a great product through other international avenues and means as again the prices we are being charged are ridiculous , so in the end you have not supplied Australia with a fantastic product that is comparable in price and quality to the Logitech G27 at all just a product that is hard to get so the actual importer/distributor will charge insane prices as all niche markets do this will be the definite out come . :)

Could you please inform me on the other factors ? :)

Regards Paul :)
 
Delphic Reason
900, FFB 100%, ABS 100% (CSP's), Drift 1... Everything else off. Sometimes I add some linearity for older cars.


;)
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Thanks.

Could you or someone else explain to me also how the drift mode works.
I was drifting in GT5P a lot these last days, i can only make out a little difference but still prefer it off. Would be nice to know how it works? Like that i can pay more attention to the differences...

The wheel is stunning:tup:👍
Everytime a try a different game i'm wowed
Just need to test it out now on NFS:S on PC with the physics mod, that's the last game on my racing games list
 
Reims_
Hello, are you new to Australia? German cars have a large % increase here too. If you calculate the Oz dollar to euro and add on the extra shipping and tax cost you will notice that a Mercedes (for example) is wayyyyyy overpriced here. Do you know why? Because they can.

Enjoy your visit down under, try not to get screwed like the other Aussies!
Click to expand...

Hello

I gather not being exposed to such things as the Australian luxury car import tax you do not realize such simplicities of the market unless you are trying to say that they charge an Australian luxury car import tax on gaming steering wheels ?

By the way we are buying a Fanatec Porsche gaming steering wheel here not a luxury Porsche automobile there is a difference . :)

Also this is a German designed wheel being manufactured in China so it does not cost $700+ dollars if you wish to compare it as cars it is like buying a Hyundai at Mercedes prices please feel free to do so but I would rather question this and not sit idly by because I can or if you want to use your avatar name as an example of an analagy "not getting reimed" :)

If you wish to pay $700+ for European VAT for a German designed product manufactured in China then shipped to Australia please start another topic/thread on which you feel you should pay $700+ for European VAT for a German designed product manufactured in China then shipped to Australia and sit idly by and twiddle your thumbs (of course because you can) and I will put in some good words for you to get started , if you do not understand such things as VAT taxes and the like just give it time you will find out and understand more things such as these as time goes by :)

Good luck in your future travels :)

Regards Paul
 
^^ No .. sigh. I'm saying we get ripped off all the time in Australia with foreign products. The German cars thing was an example. Want another? I bought an Armani shirt in New York for US$100. I saw the same shirt in Melbourne for AU$450!!. Identical shirt...

We get ripped off, why I don't know, but it's always been like that and there's no difference between a Fanatic wheel and a Hugo Boss cologne - It's all over priced for us.


Edit: I saw your pun lol, but Reims was an old track in France
 
Afternoon all,

Have a quick question that I probably already know but is the Fanatec GT3 RS v2 compatible with the Logitech G27 shifter? I know there is a pedal adapter which is awesome but I couldnt find a clear answer on if the shifter would work as well. Im trying to minimize equipment duplication.

Thanks,
 
Reims_
^^ No .. sigh. I'm saying we get ripped off all the time in Australia with foreign products. The German cars thing was an example. Want another? I bought an Armani shirt in New York for US$100. I saw the same shirt in Melbourne for AU$450!!. Identical shirt...

We get ripped off, why I don't know, but it's always been like that and there's no difference between a Fanatic wheel and a Hugo Boss cologne - It's all over priced for us.


Edit: I saw your pun lol, but Reims was an old track in France
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I am clearly also saying this but I do not know what it has to do with how long I have been in this country for or that I should make do with being ripped off and I should enjoy my visit down under , even though I was born in Australia and have lived here all my life :confused: ?

I do not believe in a make do with it attitude and not to question such things :) (This is why I do not buy Armani shirts because I know it cost $20 to make and the other $30 dollars on advertising telling me why I should buy and wear it and the left over $400 is in some guys pocket laughing at why you bought and wore it :)) Unless of course you think you will look consistently like an Armani photo shoot wearing this shirt :) You also must realize that the plane fare would of exceeded the cost of your shirt many times over :)

It is clear that Fanatec make an affordable and competitive product but it is just as clear Fanatec have not made an effort when it comes to the Australian market and making do with paying $700+ for a wheel that clearly costs around $350 is not acceptable on Fanatec's part .

The U.S. prices are less because they do not have to pay a 19% German European VAT tax as Australia does not have to , it is not the Australian taxes that makes this product expensive it is the Australian distributor . (and Fanatecs unwillingness in putting an Australian web store country selection)

As an example as I did not pay any tax when I purchased an American designed Media player called a Popcorn Hour C200 (from an American company Sayabas) and it was shipped direct from the Chinese manufacturing plant to my front door , as it would of be if Fanatec would allow the Australian web store selection , as all of Fanatec's pre-order customers have done and received there Fanatec products at their door steps . (you do have to pay a tax on products above $1000 but with the Fanatec steering wheels this is not the case)

So it is the Australian distributor (and Fanatecs unwillingness in putting an Australian web store country selection for some absurd reason) making this affordable wheel unaffordable because of the niche the Australian distributor has in the Australian market due to the exclusivity making it a boutique item which it is not if they did make an Australian country selection in their web store in doing so it would I am positive it would become just as reasonably priced as the Logitech G27 is in Australia :)

If Fanatec can can ship a wheel to a beta tester in any country in the world I know they can send wheels to a few measly Australians at an affordable price direct from China as was done with pre-order customers .

I do not want to wait years (hanging to play GT5 with this wheel) to pay a decent price for a wheel I know costs $350 just because Fanatec has given up on the Australian market with a five minute phone call to an Australian distributor or maybe making it available only when U.S. and European sales of Fanatec products are at a lull so they fall back on the Australian market this is not fair .

Quote :- "We get ripped off, why I don't know, but it's always been like that and there's no difference between a Fanatic wheel and a Hugo Boss cologne - It's all over priced for us." - : Quote

This is like saying - It always given off light , why I don't know but it's always been like that and there's no difference between the Sun and the Moon - It's all over our heads for us. :indiff:

I have given you the reasons if you cannot fathom this and still wish to pay $700+ for a $350 Fanatec steering wheel I am at a loss hopefully our next conversation will not be in analogies of Cars and Armani shirts as it's train of thought is along the lines of pairs and apples (as in if I have two pairs and three apples what does this make) :)

Please try to be more constructive next time :)

Regards Paul :)
 
"(and Fanatecs unwillingness in putting an Australian web store country selection for some absurd reason) "

Well, we can put it in the webshop and ship it from the US at horrendous shipping costs and in case of an defective you will have to pay it twice. The "absurd" reason is simply that we do not have logistics in Australia yet.

I don't know what you really expect from us? I told you that we are working on it but at the moment the wheels are only available through distributors. Of course they don't pay the normal retail price to us but I cannot tell them how much they charge from their customers. As long as there are people buying at those prices it will not change. This is beyond our control.

So what exactly do you want me to do?
 
Fanatec can you have a quick look at the CSP thread?
Thanks

ustasa :


We got your point.
 
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Hey guys! I was part of the comparison test for the Logitech G27, Fanatec GT3RS V2 Clubsport Edition and Turbo S Ultimate Edition racing wheels and I just wanted to share my comparison with you guys.

I have uploaded the following files to Megaupload:
High-end wheel comparison - Full Review.pdf (17MB)
- Full reviews of each individual wheel.
High-end wheel comparison - Rating Scale.pdf (91KB)
- Rating scale comparing all three wheels.
Upgrading from DFGT to GT3RS.pdf (8MB)
- What it felt like to "upgrade" from a Logitech DFGT to a GT3RSV2.

And here are some youtube videos:
Logitech G27, Fanatec GT3RS V2 and Fanatec Turbo S Startup / Calibration
Logitech G27, Fanatec GT3RS V2 and Fanatec Turbo S Noise Comparison in Dirt 2
Logitech G27, Fanatec GT3RS V2 and Fanatec Turbo S Noise Comparison in iRacing
How to install the Fanatec shifters on a Fanatec wheel
Logitech G27 H Shifter and the Fanatec Porsche Wheel H Shifter
Logitech G27, Fanatec GT3RS V2 and Fanatec Turbo S Paddle Shifters

Plus here are the above PDFs plus a ton of pictures in a torrent available for download here.

Thanks Thomas for supplying the wheels and making this comparison possible!
 
Fanatec...
"(and Fanatecs unwillingness in putting an Australian web store country selection for some absurd reason) "

Well , we can put it in the webshop and ship it from the US at horrendous shipping costs and in case of an defective you will have to pay it twice. The "absurd" reason is simply that we do not have logistics in Australia yet.

I don't know what you really expect from us? I told you that we are working on it but at the moment the wheels are only available through distributors. Of course they don't pay the normal retail price to us but I cannot tell them how much they charge from their customers. As long as there are people buying at those prices it will not change. This is beyond our control.

So what exactly do you want me to do?
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What you could do is ship it from China where it is manufactured to Australia at a competitive price (which all your European and U.S./Canadian customers enjoy) to the what the Logitech G27 sells for in Australia which is $350 . :)

And as for Fanatec not being able to tell their distributor what price to sell the product at (I think it is your responsibility for the image of your product and company to control such things as price as you have clearly done and "told" in your Fanatec web store I do not see why we should be treated any different unless Fanatec considers Australia a market place to laugh at and not be taken seriously ? ) I think this is the main problem as it is obvious that charging $700+ for something they purchase for considerably much less than the $350 it would cost is absurd as it makes all of Fanatec's effort in making a world class competitive and cost effective (due to it being manufactured in China) wheel a waist of time if the distributor is going to be that greedy so I would say your lack of fore thought for the Australian market and the 5 minute quick call for a distributor (quick fix) has destroyed any hopes of a good reputation and of your product being affordable in the Australian market to the average Australian working class citizen , as doing this "is" wholly leaving the Australian market forgotten . :)

Quote - "As long as there are people buying at those prices it will not change. This is beyond our control." - End Quote

To me this above quote shows your lack of consideration for Australia and says it all as a like it or leave it attitude so the U.S. /Canadian and European markets get regulated but because of your lack of consideration Australia gets left to the mercy of a selfish distributor that charges ridiculous prices because he has a niche market you are showing your total lack of interest and contempt for the Australian market and its customers with that comment :indiff: If you can control the prices in the U.S./Canada and Europe you can control the prices in Australia again it is obvious it is to much work for such an insignificant country to you ?

This is not me giving you a hard time (I have a right to voice my opinion as a consumer of marketing injustices) I think you make Fantastic products you also come across as a genuine person that really does back his product and cares about what his customers think (except Australia for some reason:indiff:) but honestly you really really have forgotten about Australian when we are being charged such a dishonest outrageous price for what is commonly such a wholly accessible world wide world class product but you your self know that you have not made any effort in the Australian market with a last minute five minute phone call (as I have read on this very forum) to such a greedy distributor that can charge such a selfish price for such a great product "that should be accessible to all working class Australian citizens" "as all Fanatec customers enjoy throughout Europe and U.S./Canada" . :)

It has been over a year and a half now of me E-mailing Fanatec of when the Australian web store country option would be available (just to receive my stock standard answer of it will be available soon) (and now over a year and a half later I get word from you it will be available some time in the future "what a let down":indiff:) I now realize it was clearly an afterthought because simply Australia would of been a country option in your web store as is the U.S./Canada and the whole of Europe from day one if I can buy an average media player from Sayabas an American company get it shipped from the manufacturing plant in China and receive it at my front doorstep as all the Fanatec pre-order customers have , I really cannot see the problem ? . :indiff:

Again I have no problem with your product you come across as a "just" genuine person but again your dealings with the Australian market leaves a lot to be desired as we are being treated as second class customers with the prices that are being charged I am not asking for anything ridiculous or out of the ordinary but just what any other U.S./Canadian or European Fanatec customer enjoys which is a fantastic product that is priced accordingly against it's competition which in Australia is a $350 Logitech G27 . :) please give Australian's some Fanatec justice :)

Please see this as a truth and not a criticism :)

Regards Paul
 
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