App,l+ Disappearing profile pic?

[cggorman]

Hey, I'm using the gt planet app for android and every time i put a picture for my profile picture and turn my device off then off again my profile pic disappears, curious as to why it does this?

 

[heingericke]

Hey, I'm using the gt planet app for android and every time i put a picture for my profile picture and turn my device off then off again my profile pic disappears, curious as to why it does this?

I don't even have to turn mine off, just a few refreshes, jumping in and out of a couple of threads does it for me. Not just me, other peoples avatars disappear too. There's an option somewhere to clear the picture cache, that helps for others avatars but not my profile pic. More importantly, pics posted in threads, I get to see once and then it's a blank grey box the next time I enter the thread. What's that about?

 

[cggorman]

I don't even have to turn mine off, just a few refreshes, jumping in and out of a couple of threads does it for me. Not just me, other peoples avatars disappear too. There's an option somewhere to clear the picture cache, that helps for others avatars but not my profile pic. More importantly, pics posted in threads, I get to see once and then it's a blank grey box the next time I enter the thread. What's that about?

I am curious if it is a system cache part of the app, as in the user's (you) profile picture is stored in a cache file which is constantly being updated with new information (Other users profile pictures ect.)... whats your take?

 

[heingericke]

I am curious if it is a system cache part of the app, as in the user's (you) profile picture is stored in a cache file which is constantly being updated with new information (Other users profile pictures ect.)... whats your take?

Something that just occurred to me, perhaps you can help me with this. After installing the app on my Android, I went into my phones settings menu, then applications and there's an option to move the app to your sdcard, which I did. Don't suppose you did the same?

 

[cggorman]

Something that just occurred to me, perhaps you can help me with this. After installing the app on my Android, I went into my phones settings menu, then applications and there's an option to move the app to your sdcard, which I did. Don't suppose you did the same?

I don't think that that would help (it might) because either way the photo (profile pic) is being deleted which leads m to believe that it is meant to automatically delete files after say the cach has reached a capacity of 500 KB then it deletes the oldest files and downloads new files, I will look into this as well.

 

[cggorman]

Based on what I'm reading from my root explorer is that the apps cache is totaled at a little over 37 Mb could you look at your app in system>device>apps>Gt planet? And see what your cache size is?

 

[heingericke]

Based on what I'm reading from my root explorer is that the apps cache is totaled at a little over 37 Mb could you look at your app in system>device>apps>Gt planet? And see what your cache size is?

Sorry, I'm probably being dense not sure how to get to system> device> apps>gt planet? I'm on a galaxy note. I went to settings> applications> gt planet and got this....



Hope it helps. Incidentally, what phone are you on? Also, is your app on the phone or sd card?

 

[cggorman]

Sorry, I'm probably being dense not sure how to get to system> device> apps>gt planet? I'm on a galaxy note. I went to settings> applications> gt planet and got this....

http://img716.imageshack.us/i/screenshot2012080904271.png/

Hope it helps. Incidentally, what phone are you on? Also, is your app on the phone or sd card?

I am on a rooted asus transformer running a custom ICS Rom, your where you need to be though, it is on my phone, I could install it on my microSD if I really wanted to but as I found that in

Data/user/0/ net.gtplanet.forumrunner

you will find a large cache (mine consisting of about 37 MB) file though nothing is obvious as to if it does/doesn't store your profile pic./delete files

But you do not have the same cache file size as me which could mean you haven't gotten to the "limit" or there is no limit... hard to tell even for an xda guy like me... hmm?

 

[heingericke]

I am on a rooted asus transformer running a custom ICS Rom, your where you need to be though, it is on my phone, I could install it on my microSD if I really wanted to but as I found that in

Data/user/0/ net.gtplanet.forumrunner

you will find a large cache (mine consisting of about 37 MB) file though nothing is obvious as to if it does/doesn't store your profile pic./delete files

Right, I doubt me putting it back on my internal is gonna help much. We're in the site support, hopefully the powers that be might pick it up. Did you go through the play store and leave a comment or contact the developer?

As for helping with the back end, I'm out my depth I'm afraid. I rooted my HTC desire once and this when I first got it, the paint by numbers method without really knowing too much about anything. I doubt I'd know what I'm looking at rooting around in the hidden folders anyway. Couldn't even find the app folder. Let me know if you come up with anything.

 

[cggorman]

Right, I doubt me putting it back on my internal is gonna help much. We're in the site support, hopefully the powers that be might pick it up. Did you go through the play store and leave a comment or contact the developer?

As for helping with the back end, I'm out my depth I'm afraid. I rooted my HTC desire once and this when I first got it, the paint by numbers method without really knowing too much about anything. I doubt I'd know what I'm looking at rooting around in the hidden folders anyway. Couldn't even find the app folder. Let me know if you come up with anything.

Ok will do.

 

[heingericke]

Ok will do.

I just went to the forums tab on the gtp app, clicked the menu button went to settings, scrolled down to miscellaneous cleared the image cache, did a refresh and peoples avatars (aswell as yours) reappeared, went to my profile tab did a refresh there and my profile pic reappeared too. Last I fiddled with that pic was days ago. Oh well, talk soon cggoeman. Err... not related to Dave Gorman? Nah... Keep me posted.

 

[cggorman]

I just went to the forums tab on the gtp app, clicked the menu button went to settings, scrolled down to miscellaneous cleared the image cache, did a refresh and peoples avatars reappeared, went to my profile tab did a refresh there and my profile pic reappeared too. Last I fiddled with that pic was days ago. Oh well, talk soon cggoeman. Err... not related to Dave Gorman? Nah... Keep me posted.

No sorry haha an will do, thanks for your help as well, that should have been the first thing I tried, haha, I'm too user to complicated problems.

 

[cggorman]

Curently I am working on a script to automatically delete files from the cache in data/user/0/net.gtplanet.forumrunner

I have tried messing with permissions so app will not not be able to write/read/execute which did not fix the issue as I could no longer view my profil pic, let alone anyone else's.

I am not sure if I would be able to delete the script where the app automatically makes a new cache folder, if I can I will inform you.


Edit: I might... MIGHT just have fixed the issue, I will update this post tomorrow as to if I did fix it.

 

[heingericke]

Curently I am working on a script to automatically delete files from the cache in data/user/0/net.gtplanet.forumrunner

I have tried messing with permissions so app will not not be able to write/read/execute which did not fix the issue as I could no longer view my profil pic, let alone anyone else's.

I am not sure if I would be able to delete the script where the app automatically makes a new cache folder, if I can I will inform you.

Edit: I might... MIGHT just have fixed the issue, I will update this post tomorrow as to if I did fix it.

Sounds promising... Looking forward to your fix.

 

[cggorman]

Sounds promising... Looking forward to your fix.

Script seems like a waste of time, seeing as it would use quite a bit of system resources and previous "fix" was temporary just like clearing image cache, I might post this on xda or talk to the app developers about this.

Edit: previous fix worked for everyone elses profile picture, but when it comes to seeing YOUR profile pic you have to clear image cache again then you can see your profile pic.

 

[Jordan]

Hey guys, sorry it's taken me a while to get on this thread.

This is actually a known issue with the Forum Runner platform, on which GTPlanet's app is built. It's affecting all of the other forums which use the platform, and I presume Forum Runner will be issuing a fix for this in one of the future updates.

 

[cggorman]

Hey guys, sorry it's taken me a while to get on this thread.

This is actually a known issue with the Forum Runner platform, on which GTPlanet's app is built. It's affecting all of the other forums which use the platform, and I presume Forum Runner will be issuing a fix for this in one of the future updates.

Oh I understand, so no need for further looking in on this issue?

 

[Jordan]

Not really, as I don't have access to the Forum Runner platform's source code and can't fix any bugs within it.

 

[cggorman]

Not really, as I don't have access to the Forum Runner platform's source code and can't fix any bugs within it.

Gotcha. I am in the process of contacting Rob but the email verification is confusing as im not sure as to if I verified my email address correctly... we shall see.