Wait, you called them, after being told they have 1/11/10 listed, told them "you better update your computers" and yet, you're appauled because you got a snobby response? Really, was that actually warrented? Not everyone has updated to the final release date, but carrying that snobby tone there doesn't really do anything and I say this as someone who's had a customer make a snobby call along that same line
Also contreary to everyone else, my local Gamestop actually knows what their talking about so it'd be nice if their wasn't such a generalisation by everyone.
That wasn't the whole call, here, let me tell you the whole call.
I called and said :
They said thank you for calling Gamestop where you can reserve blah blah blah, my name is xxxxx how can I help you?
I said, Hi, I was just calling to see if you guys were doing a midnight release for gran turismo 5, So i knew when I should come up to get my collectors edition (all in a very nice tone)
She said - Ummm, I've heard nothing about that. (kinda in the whatever, I have no clue voice)
I said the new dates are out, and it's been updated to the 24th of november, So I was calling to see if you guys were doing a midnight release or not.
She said. I've heard no such thing about that. We've had a street date of 1/1/11 for a while now, and until you hear otherwise thats the street date.
I said well even gamestops website shows that it's the 24th of november?
She said - Umm.....I dunno about that, I've heard nothing about it, So you might want to check where you're getting that info from.
Then that's when she started getting snobby after I told her that it was on gran turismo's main website, gamestops website, amazon, everywhere, she didn't get raging mad. It was more she didn't know how to handle information from someone that knew more than she did, while that's not her fault in general, a lot of gamestops hire people that all they know how to do, is until they are updated, look at a paper notebook with release dates and their release date billboard above their head, they know no more than what their corporation tells them, so its the main HQ's fault for not relaying info quick enough.
Side note, I was in no way snotty on the phone call. and even if I was, don't you know anything about customer service? Even if you have the worst customer in the world, they are always right, and you just nod your head and say have a nice day, this has been established since the early 1900s. not picking a fight at all just saying. there is a new release date, I deserve to know when I can pick mine up. especially since it's been a day and a half after the new date.
I think you quoted the wrong person. As for the G27 support, where did you get information/confirmation that you cannot assign buttons? Also from what we have seen from the videos, wipers are auto. Hope that helps
. I'm well aware of "The Customer is Always right", but honestly I think its a load of BS especially when there are idiots where it doesn't even apply but they'll take advantage of that just for the hell of it.
) but some time later, a was 1-2sec/lap faster.
