Fusion CSES

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Fusion Computer Services and Electronics Systems LLC

My brother and I are starting a business, we need/ed a website. Tell me what you think so far.

http://fusioncses.com

I know, the lack of content. Working on that.
👍
 
So, what do you want us to concentrate on? I can deliver a lot of advice, but it depends exactly what you want advice on ;)Â… Code, design, UI, ? I could also cover everything, if you want, but then you'll get an earful. :p
 
Overall experience, the design while keeping in mind what it's for. The coding, well, you can't really critique that. Since we sell web design, we wanted to start to get accustomed to CMSs, so we had to resort to creating templates, and that's about as far as the coding goes, without getting into editing all the PHP files created for and by the CMS, which I don't really think needs to happen.
 
Burnout
Overall experience, the design while keeping in mind what it's for.
Okey dokey. :) I'll have to warn you in advance though that you won't like what I'm going to say – I'm very brutal when it comes to UI design, and I point out every little mistake that most people don't give a rat's behind about. Anyway, consider yourself forewarned. ;) With that said…

Here's the numbered reference picture I'm using:


1) Why do you have two of the same logo? Also, the logo itself isn't very strong – the circle around the large F is okay, though forgettable (you might want to try and make a dingbat to represent the company). The font is okayish, though awfully trendy – more importantly though, it's very difficult to read, especially the first logo with that obnoxious drop shadow. I would have never known it said "CSES" unless I read it in region 6 (which has its own problems, as I'll outline later). Also, the logo is incredibly cramped – you want to give your logo lots of whitespace, lots of room to say, "Here I am!". I'd suggest that you use the amount of space that you're using for both logos, and combine them into one big space for one big logo.

2) Why do you have two of the same navigation bar? Redundant navigation is a terrible idea. Those who know what it is will be annoyed by it, and those who don't know what it is will be confused by it. Scrap the right-side navigation, make the horizontal navigation larger (it gets totally lost in between the logo and the advertisement), and make it obvious in your navigation where the user is – for example, make "Home" bold when people are on the Home page. (Well, do more than just make it bold, please – change the background too or something like that.)

BTW, navigation that shifts around when you hover over it is bad news.

2A) This is also redundant. Get rid of it.

2B) Again, redundant. Also, a well-designed website never needs a site map, unless it's ginormous (50+ pages, usually).

3) Search what? Does it search the static pages, or the forums, or…? Also, make that icon to the right of it clickable – not everybody knows that you can just hit "Return" after entering information into a field, and if somebody clicks on that icon and nothing happens, they'll think that it's broken, which is not the impression you want to give for a site that sells services. And remember that we're talking about Joe Average here, not somebody like me, who knows that it's not broken because the progressbar doesn't show up. I've watched "normal" people use computers – they don't pay any attention to things like that. If they click on something that they think should be clickable and nothing happens, they think it's broken.

4) This ad is rather obnoxious. Get rid of at least half of the information on the left side – only include just enough important stuff to get people hooked ("Optimized Search Engine Registration" will not get people hooked. Incidentally, that phrase means nothing – optimized for who, what, why? Just trash it. *Poof!*). I like the blue swoopy thing though, because it directs one's attention to the price, and fills the whitespace nicely. The fonts are ugly though.

5) If you follow my advice in 2, you shouldn't need this. More *poof!*

6) This is a header – make it BIG! By making it this small, it looks self-concious, as if the company is only saying "Welcome" for formality's sake. Make it big and really WELCOME everybody to your site.

6A) First off, there's a grammatical error here (you forgot a comma), but that's not the main point (though grammatical mistakes always turn off people). Again, this is a header – Make it bigger! People scan, not read webpages. Give them something to catch their attention while scanning. It looks timid.

7) Most people will look at this and have no clue what it is. It doesn't say anything about your company – it doesn't establish trust, it doesn't give a feeling of quality, it doesn't say "Friendly service". All it says is, "Here's some random picture of something."

8) These links look exactly like the headers (another reason to change the headers, BTW), and it's damn near impossible to tell that they're links unless you hover your cursor over them… thing is, you always, always want to make it obvious that a link is a link, without forcing the user to move their cursor over it first. I know "designers" hate underlining, but just do it – it's a web convention that every Joe Average knows.

9) This just screams "Little cutesy Javascript that I picked up even though it has no relevance to my website whatsoever". Get rid of it – people don't need and don't want a second Back button.

10) This'll really confuse people. You're trying to sell web services, yet you have an advertisement link to an external company that's also selling web services. This twisted logic could induce brain cramps in some.

Okay, now that I've been thoroughly rude, I hope your ego isn't too bruised. ;) A lil' harsh criticism never hurt anybody though, right?

The coding, well, you can't really critique that. Since we sell web design, we wanted to start to get accustomed to CMSs, so we had to resort to creating templates, and that's about as far as the coding goes, without getting into editing all the PHP files created for and by the CMS, which I don't really think needs to happen.
Well, let me just say one quick thing – please at least try to get rid of the <head> region that's at the very top. Having two heads in a document is bad beyond bad (and especially since it comes before the XML declaration). I thought browsers weren't even supposed to render a document if it had more than one head (they're more lenient than I thought, I guess).

[edit]: Oh, BTW, one more quick note: "CSES" is very awkward (I'll bet you anything most of your clients won't remember it, and only the "Fusion" part). Try to work on that.
 
Sage
Okey dokey. :) I'll have to warn you in advance though that you won't like what I'm going to say – I'm very brutal when it comes to UI design, and I point out every little mistake that most people don't give a rat's behind about. Anyway, consider yourself forewarned. ;) With that said…

<snip>

Okay, now that I've been thoroughly rude, I hope your ego isn't too bruised. ;) A lil' harsh criticism never hurt anybody though, right?


Well, let me just say one quick thing – please at least try to get rid of the <head> region that's at the very top. Having two heads in a document is bad beyond bad (and especially since it comes before the XML declaration). I thought browsers weren't even supposed to render a document if it had more than one head (they're more lenient than I thought, I guess).

[edit]: Oh, BTW, one more quick note: "CSES" is very awkward (I'll bet you anything most of your clients won't remember it, and only the "Fusion" part). Try to work on that.
All good points, and I didn't really think about them until you mentioned them. I will change some stuff around later on. Please keep in mind, however, this website is made for my boss, or in another respect, a customer. No matter how strongly I may feel on any given matter, he has the final say. All I can do is strongly recommend, no more (Mainly on the redundant navigation. I prefer lengthened horizontal navigation; he's all about the double navigation, though).

I'll clean up the coding as much as I can later. 👍

I didn't make the top "Web Design" banner.. Another employee did. I don't like it either.

The side ad.. We make money every time someone clicks that link and buys service (cookie related), and decent amount of money at that. They don't offer web design, but do offer hosting (by the way, this is the same package we use to host sites we design). If someone decides not to purchase our web design service, we may still be able to make some money off of them that way.

I will comment on the CSES. Fusion isn't our name, and we have no legal control over it, nor are we to use it. We are a registered business and must use our full name (Fusion Computer Services and Electronics Systems LLC) or our registered trade name, Fusion CSES. The reason we can't use just plain old "Fusion"? It's more than likely registered by someone, and we could get sued for it.

..Heh, and the gramatical error.. I didn't write it, my boss did. :D
 
Alright.

Made some changes.. Some things I will note, though..

Obviously, Fusion CSES is our name. Can't change that.

The flash is currently being redone.. That one sucks.

The Powweb ad is being redone.. It'll be more of a "Fusion Hosting, powered by our affiliate Powweb" type deal.. Less confusing, so on so fourth.

http://fusioncses.com
 
The fonts for the green ad for the custom computers needs a reworking. The font for Fusion CSES is completely illegible to the point where it looks like it says Pusion Cases. The fine print under it is also far too small.

You could also stand to make either it as wide as the powweb ad or the powweb ad as wide as the custom computer ad. It just looks broken up having ads of different sizes near to eachother.

Another thing - unless there are customer accounts, get rid of the login button at the top right. It's redundant to the viewers/readers. If it's for the support forum, it's easier just for them to go to the forum and log in through there.

for the forum, make the top banner look more like the top banner of the front page. The blue background just doesn't look good for the logo and it clashes white space surrounding it.
 
emad
The fonts for the green ad for the custom computers needs a reworking. The font for Fusion CSES is completely illegible to the point where it looks like it says Pusion Cases. The fine print under it is also far too small.

You could also stand to make either it as wide as the powweb ad or the powweb ad as wide as the custom computer ad. It just looks broken up having ads of different sizes near to eachother.

Another thing - unless there are customer accounts, get rid of the login button at the top right. It's redundant to the viewers/readers. If it's for the support forum, it's easier just for them to go to the forum and log in through there.

for the forum, make the top banner look more like the top banner of the front page. The blue background just doesn't look good for the logo and it clashes white space surrounding it.
Can't easily edit that ad.. Boss man made it.. I thought it was pretty good, he hasn't really been doing stuff like that for long.. I'm not going to try and change it, though.

The login button is for a member portion of the site.. FAQs for services we provide, how to keep your computer spyware free, how to use the software we set websites up with, so on so fourth.

The reason I haven't changed the banner on the forum is because I want it to load as quickly as possible, and as you can see by taking a close looki at it, the banner is a optimized GIF. I know, after initial loading it's cached, but I'm trying to make them the best they can be.. And quite honestly, I don't think many people will be too awefuly concerned with the aesthetics of a support forum.

Thanks, though. :)
 
Sage
Points 2A, 2B, 6, 6A, 7, and 9 are still there. ;)
They're also staying there.

2A ) We want "Home" and "Contact" ridiculously redundantly placed.. For more than one reason, one worth mentioning being something you should be fairly familiar with, the "average Joe" getting lost.

2B ) Same as 2A.

6 ) No, it's not still there.. It's enlarged. Check twice.

6A ) This is the only thing I'll probably change.. I must've forgotten to change it before saying I had changed things.. I don't want to make it annoying, though.

7 ) Looks cool.. We’re trying to attract more than just grandmothers and their spyware infested computers, we're also trying to attract the younger teenager crowd, you know, the ones that like “cool”.. We offer several services that are pretty much target at them specifically and personally, I would very much so like to grab their attention. I've received several compliments on that very image, about how "cool" it looks, ironically perhaps, everyone that mentioned it looking cool also knew what it was.

9 ) While navigating the site there are links within pages that surely many people would like to get out of, or maybe back to the previous page. Granted there is a back button on all browser, it certainly doesn't hurt anyone to leave it there. The only possible outcome I could imagine is perhaps making navigating the site more convenient for two people.. As a side note, I'd say your comment on this particular subject would be labeled more of a personal opinion on design of a website rather than functionality critique.

However, thanks for your time. :) *runs off to change 6A*
 

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