- 245
- London, England
- JTURNER_042
GT5 > life. haha 
Such are the demands of life...
What type of delivery is that I'm due too get mine tommorow (however noone is in in the morning so i might not actually get it) and I ordered it next day delivery for a pound extra.Got an Email form Amazon uk (@5:45pm) saying my Collectors Edition has been dispatchedHoping they got it in todays post for delivery tomorrow....
Dear Customer,
Greetings from Amazon.co.uk,
We are writing to let you know that the following item has been sent
to:
using Royal Mail.
For more information about delivery estimates and any open orders, please visit:
Your order # (received November 20, 2010)
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Qty Item Price Delivery Subtotal
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Amazon.co.uk items (Sold by Amazon EU S.a.r.L.):
1 Gran Turismo 5: Collector'... £59.99 1 £59.99
Dispatched via Royal Mail (estimated arrival date: November 24, 2010).
-------------------------------------------------------------------------
Item Subtotal: £51.06
Delivery and handling: £1.69
VAT: £9.23
Pre-order Guarantee: £0.00
Total: £61.98
I just got an e-mail back from Amazon (after writing to complain) saying they were waiting to recieve it from their suppliers![]()
I got this too, which I am extremely annoyed about because they clearly didnt read what I wrote at all.
My email:
Your name:
Order No: 026-8xxxxxx-5xxxxxx
Comments:Hello,
I placed a preorder for Gran Turismo 5 on 04/10/2010, at the time of order I was gauranteed to receive the item on release day. However, it is now 2 days before release (24/11/2010) and I have still not received a dispatch notice. Various people on amazon forums claim to have received the game already, despite preordering only a week or two ago.
It is also worth noting that I have paid additional money for the luxury of an expediated service. In view of this I am not happy that people who have preordered considerably later with merely a first class delivery already have the game. Please could you let me know whether I will atleast receive this on release day as promised when I preordered many weeks ago. As a loyal amazon customer, I am used to a high quality service, if this is not going to be the case, I will be extremely dissapointed and will endeavour to preorder items at another retailer in future.
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What they replied with:
Hello
Thank you for contacting Amazon.co.uk.
I have checked your order #026-8xxxxxx-5xxxxxx and I am pleased to confirm that it has not entered the dispatch process.
I have checked your order and we are still waiting for the item to be delivered to us by our supplier.
We still expect to deliver your order by the date listed in Your Account: November 24, 2010.
Once your order is dispatched from our Fulfilment Centre you will receive an e-mail confirming the date, contents and method of delivery.
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"I am pleased to confirm....." - what the hell are they pleased about that for?
Such are the demands of life...