[NE-21194400] Error

Discussion in 'Gran Turismo Sport' started by Spongeinside, Dec 23, 2017.

  1. GTWelsh

    GTWelsh Premium

    Messages:
    2,270
    Location:
    Wales
    I don't think it's a load or server stress issue but it could be. Something has gone very wrong somewhere though, and the delay suggests it's not a simple issue :( adding servers to fix load issues would of been sorted by now I reckon
     
    Tenacious D and cliffatron like this.
  2. Famine

    Famine Administrator

    Messages:
    66,482
    Location:
    United Kingdom
    We use a fully responsive design, so that your experience differs very little regardless of device. Indeed I'm typing this reply - although I'm not wholly sure why I'm bothering - from my mobile phone and having absolutely no problems doing so.
    This is the second time since launch, two months ago...
     
    perja55, Tenacious D and Leonidae@MFT like this.
  3. lav01

    lav01 (Banned)

    Messages:
    484
    well my point is it took 5 years to write the game and you cant figure out how to make it work right? Fire the staff and hire people that know. my other games have never had these issues. Can't be something that special. Or like I said, outsource it to someone that knows. Simple.

    edit: Um no. Famine it happens about twice a week to me and my friend. One is 'sheduled maintinence' and the other few times are just random. But, its every week.
     
  4. flamefire69

    flamefire69

    Messages:
    8
    I have managed to reconnect 3 times in last few minutes in the Asia pacific, I can only hope that the problem is behind us now, I doubt it though
     
  5. lav01

    lav01 (Banned)

    Messages:
    484
    I do really like the game and love that they are planning on adding on to it. Big thumbs up for that, but it doesnt really work that well compared to other online games and that is really annoying.

    mine is still down. arizona, america is where im at.
     
    Last edited by a moderator: Dec 25, 2017
  6. Marky264

    Marky264

    Messages:
    1,111
    Location:
    United Kingdom
    Haven't read through the 32 Pages worth, I haven't played since the Day of the 1.09 Update. Everything fixed yet or still down?
     
  7. Felix

    Felix

    Messages:
    473
    Location:
    England
    Been all ok for me in South of the UK
     
  8. Famine

    Famine Administrator

    Messages:
    66,482
    Location:
    United Kingdom
    Scheduled maintenance is once a week, for two hours. As the name implies, this is scheduled, so to suggest it's a fault or not working right is disingenuous at best.

    Outside of that, this is literally the second time that there has been a GT Sport server fault since launch. If you're experiencing more frequent disconnects it suggests that there is something about your internet configuration that does not play well with GT Sport's servers.
     
  9. guywithanAE86

    guywithanAE86

    Messages:
    448
    Location:
    United States
    I managed to get in on my third try. I wonder what happened, did PD make a statement other than that they're aware of the issue? Sony blew out their server or something?
     
  10. Ssantana

    Ssantana

    Messages:
    69
    Location:
    Australia
    I really like GTS but, and it's a big but... how on earth does a company which took well over 4 years to create this game NOT get it running ABSOLUTELY PERFECTLY considering the amount of (or lack of) content. C'mon, those PD apologists arguing how great the game is... yes, it is great but so are games which have taken half or even a quarter of the time to create with twice the content. It's not a matter of criticising the quality of the game but the lack of attention to quality control by the tech team, they've had at least a year of beta, preview and test builds to test connection and server issues, which is something almost NO other development team has had the privilege of doing, yet they failed to deliver a reliable application. I'm not sure the entire PD team should be fired, as someone suggested, but I wouldn't hesitate firing the tech unit responsible for connectivity.
     
    Felix and meck_rb7 like this.
  11. lav01

    lav01 (Banned)

    Messages:
    484
    well all 3 of my computers work fine as do all of my other games and both of ps4 and my ps3 games work also, so does my cable tvs and my phones. in all rooms. most people would reason that its the games fault, somewhere. Sorry I spelled scheduled wrong, my bad.

    edit: AMEN ssantana
     
    Ssantana likes this.
  12. CostasDrifter

    CostasDrifter Premium

    Messages:
    2,792
    Location:
    Greece
    Servers back to business in Greece. At least for me.
     
    IngRobNy likes this.
  13. lav01

    lav01 (Banned)

    Messages:
    484
    mine still fails.
     
  14. Arcflyer

    Arcflyer

    Messages:
    301
    Location:
    United Kingdom
    Just turned my machine back on to check and got connected first time here in Surrey, UK. Had enough for today so off to bed now.
     
  15. GTP_Remo

    GTP_Remo Premium

    Messages:
    802
    Location:
    United States
    Mine went online. Michigan, USA
     
  16. dimassa19

    dimassa19

    Messages:
    2,616
    Location:
    Brazil
    It seems like it's working again to everyone...
     
  17. Old_Geezzer

    Old_Geezzer

    Messages:
    57
    Location:
    Canada
    Managed to get online with 2 different accounts in the last 15 minutes, without any issues, Ontario Canada.
    aka: PeyePete
     
    IngRobNy likes this.
  18. Famine

    Famine Administrator

    Messages:
    66,482
    Location:
    United Kingdom
    Perhaps, but that isn't the question. You stated that the servers are "down more than once a week", and plonked that onto Polyphony Digital (or possibly Sony, as you referred to a multi billion dollar company) not knowing how to get it to work right.

    The fact is that the game has a scheduled maintenance period of two hours once a week - which is not a fault or a server outage. Beyond that it has had two unscheduled server failures.

    You're reporting an additional eight unscheduled server failures (an extra one for each week), but these have not affected or been reported by anyone else. Tell me what "most people" would reason from that...

    As I said:

     
    perja55, IngRobNy and Tenacious D like this.
  19. Falcon787B

    Falcon787B

    Messages:
    1,047
    Location:
    United Kingdom
    BACK ONLINE HERE (London, UK). :)

    Well done, I think we all survived The Great Crash Of 2017. Mostly. :cheers:
     
  20. cliffatron

    cliffatron

    Messages:
    6
    It’s fair enough to jump to PD’s defence - it’s a great game. However, I do find it remarkable that every Christmas, game companies and Sony have issues. Needless to say, at a time most people will be intending on playing.

    You’d think that both parties would be prepared given that there’s been various, significant issues over the past few years!?

    In this instance PD have just released a big update along with a discount for GT on the PSN store. Surely that would result in large numbers of players hitting the servers at the same time? It feels like they way they have gone about it all, and kept people updated has been pretty cavalier to say the least.

    I still can’t get online by the way...
     
    guywithanAE86 likes this.
  21. lav01

    lav01 (Banned)

    Messages:
    484
    I went ahead and lost progress and restarted the machine and now it works. I wont be thanking them for christmas though. Happy holidays to all but them.
     
    dimassa19 and cliffatron like this.
  22. Diogo_1994

    Diogo_1994

    Messages:
    3
    Finally, i could connect, here in Portugal, it is working(yet)... I want a answer why we couldnt play/save during this 2 days...
     

    Attached Files:

  23. CLowndes888

    CLowndes888

    Messages:
    7,848
    Location:
    Australia
    My brother wasn't able to connect to the network when he was playing, but I was able to connect without any issues. Everything worked perfectly.
     
  24. stevenhiggster

    stevenhiggster

    Messages:
    381
    Finally got back on, stayed up till 1am for the start of a Gr4 Daily race.
    Game crashes during the ****in warmup! Awesome.
    I'm off to bed, Merry Christmas one and all.
     
    GT5 Level 41 and dimassa19 like this.
  25. BecomeAPrime

    BecomeAPrime

    Messages:
    2
    I guess some are having luck, I'm still not... Bought the Digital Deluxe yesterday and not only have I not received my bonuses but the game is pretty much unplayable.. if the game doesn't give me my bonuses when it fixes I'm gonna lose my mind and rip Sony's live support chat's head off.... Is there even a way to contact PD?
     
  26. lav01

    lav01 (Banned)

    Messages:
    484
    well im not going to argue, when you have 4 tvs 3 computers and 2 phones and 2 ps3s and every other game woks fine on all devices and your ps4...... its a game issue not a connectivity on my side. Did the internet connection test on 1 ps3 and on my only ps4 and they both said 100% so its a developer issue, not my issue. It works now, just have to re.run about 4 races is all. Again, have a merry christmas tomorrow, or maybe now as i dont know you time zone.

    edit: sony customer service #800.345.7669. they are pretty good at answering the phone.
     
    bremics likes this.
  27. Too many connections open. There is always a limit of user connections that the main host servers can sustain and keep open. If too many connections overload the host server managing the connections, the host service will probably close and refuse connections, meaning each of those connections is one of us.

    Sony network simply couldn't cope with so many clients connecting. My guess is once again the Sony network has been stress tested to the the limit. Probably now the logs on the server will show the amount of users who have tried to connect they might have some idea for the future.
     
    Last edited: Dec 25, 2017
    Tenacious D likes this.
  28. Sparkz_360

    Sparkz_360

    Messages:
    704
    Location:
    United Kingdom
    image.jpg Back online, UK, East London.
     
    IngRobNy likes this.
  29. thefraggle

    thefraggle

    Messages:
    768
    Location:
    United Kingdom
    Will that help?
     
    no1pal, IngRobNy and Tenacious D like this.
  30. Billybops

    Billybops

    Messages:
    36
    Need it back