Gran Turismo 5′s Online Service Problems Reportedly Resolved

Gran Turismo 5 October 18th, 2012 by Jordan

As most of you are aware, Gran Turismo 5‘s online services have experienced significant disruption over the past few weeks.

The issues were acknowledged by Polyphony Digital and via a tweet from Kazunori Yamauchi, but players in our forums have continued to report trouble staying connected to the game’s servers.

Today, the problems have reportedly been identified and resolved, according to the latest message posted on all of Polyphony’s international websites:

The interruption experienced in the online service of Gran Turismo 5 has been resolved, and the service is now back online. We apologize for any inconvenience this may have caused.

Discussions in our forums do indicate an improvement in the game’s online performance over the past few days, so hopefully the announcement confirms final resolution of the problem.

GT5 Photomode image by MadMoss.

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151 Comments

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  1. November 10th, 2012 at 10:07 pm - #
    jackschitt

    Server started playing silly buggers on me again yesterday, still not working today. Has been working fine for weeks and all of a sudden, it’s gone to crap AGAIN!!!!!!! All my other games work fine online & my console is less than 12 months old, have deleted everything I don’t need/want from my hard drive. FFS!! It’s almost 2013, a server is not new technology!!!!

  2. November 9th, 2012 at 5:27 pm - #
    thestiggy

    The first time

  3. November 5th, 2012 at 11:04 am - #
    TheModestDriver

    I don’t know why all of these guys are complaining, it’s the first time Kaz has put one online. You can’t expect the first time to be golden and flawless

  4. October 30th, 2012 at 1:32 pm - #
    TokoTurismo

    It’s sad to see everyone are still having problems with GT5′s online, even though I haven’t played the game in months. I knew PD didn’t care for thier users, only the money is their attention… I’m not sure if I want GT6 anymore if this is the way PD will treat online. For all we know it’ll only be GT5 Spec 3.0. What a disappointing company PD is. YOU too Kaz who cares for only his “precious vision” and not his fans. >_>

  5. October 30th, 2012 at 12:16 pm - #
    MGTTTTT

    PD YOU NEED TO DO THE HONORABLE THING AND ADMIT THAT THE ONLINE OF THIS GAME IS COMPLETELY BROKEN!!!. I PAID GOOD MONEY FOR AN ONLINE RACING GAME WHICH HAS NO USABLE ONLINE. PD YOU NEED TO FIX THIS. ( I HAVE WRITTEN IN CAPITALS BECAUSE IM VERY ANGRY).

  6. October 28th, 2012 at 6:34 pm - #
    xJr Stigx

    So PD and users here finally acknowledge a problem. I used to post about problems only to have people shout how it was my own connection etc. Thats a start, I guess, but we all know PD has done nothing to fix the problem since they have provided no specifics as to what the problem is or was or whatever. Bottom line is they implemented a lame online offering that tends to be riddled with connection issues because they don’t use Hoppers like Forza. It seems to me because Forza uses Hoppers, which pool players from within the same geographical region most likely, it allows their connections to be stable. Forza places you in a suitable lobby for ping and bandwidth as opposed to choosing your own personal preference in GT5, but possibly a lobby with some others who’s connection to you is less than ideal. Not including any matchmaking at all is why it sucks, period. In my opinion. Not even sure why people attempt anything other than shuffle rooms anyway, if you want real competition. Too many choices mean people are connecting across further distances to each other causing lag. But maybe it’s not as simple as it seems. Clearly doesn’t work though. Nice to see the GTP community mostly united in their dissatisfaction. Lets see if PD cares.

  7. October 25th, 2012 at 4:51 am - #
    Highlandor

    STILL NOT FIXED – POLYPHONY / KAZ – YOU ARE A JOKE

    • October 27th, 2012 at 8:47 pm - #
      Bfc_1882

      We all realise now that these problems are genuine. And all the moaning is valid but for some reason PD are very reluctant to hold thee hands up to admit that it is still a problem, I’ve said it before but if PD would just give some acknowledgement that there is still a problem the the gamers would probably hold a bit more patience, but as it stands at the moment were all very frustrated at the lack of information coming from the makers of this game. Please PD accept there’s an issue and admit it and tell us your trying to sort it for gods sake. Just hold your hands up and say sorry.

  8. October 24th, 2012 at 9:00 pm - #
    r3dnekteddybear

    The sever is not fixed. Me an my friends are still getting black an froze screens. GT5 made it worse when they they fixed it. Now i get black an froze screens in regular races. IF gt5 dont fix it soon i know 89 people who will not be buying gt6

    • October 24th, 2012 at 9:21 pm - #
      gamerdog6482

      The servers are fixed.

    • October 25th, 2012 at 9:26 pm - #
      ORPHANTHIRTY7

      Some people just don’t listen gamerdog6482

  9. October 24th, 2012 at 8:11 pm - #
    Halcyon925

    I can’t do anything online without getting a black screen, game freezing, and disconnections. And my game has no scratches on the disc. PD, I think you’ve made it worse than before.

  10. October 24th, 2012 at 3:18 am - #
    MGTTTTT

    The problems people are experiencing are related to patches. It is well known amongst most gamers that patches cause bugs and lag in online games. One example is is Uncharted 2 which changed from a brilliant online shooter to a laggy mess between patches 1.04 and 1.06.

    I have logged over 60000 miles on GT5 and I was loving it until recently. It is now too unstable now online with black screens, lost connection, and making online play frustrating. Im not alone either, when I look at my frinds list hardly anybody is playing GT5 now.

    I do hope they can sort it out but I have little hope. The black screen bug has been around a long time and these bugs are not simple to fix.. If they were PD would have done it by now. All I can say is ….. it was fun while it lasted and see you in GT6 !!!!

    • October 24th, 2012 at 10:46 am - #
      Pit Crew

      I See a PSN Update today. Off chance it could help GT5… Its a reach I know.

      Off topic. In BF3 I think a patch left a bug that kills the sound of the environment at inoppurtune times during a round.

  11. October 23rd, 2012 at 9:34 pm - #
    gamerdog6482

    It’s on and off for me. I was going fine until today.

  12. October 23rd, 2012 at 9:07 pm - #
    RogerIsJolly

    lol, BS its resolved, the game freezes in lobbies, disconnects are rampant, and lobbies are riddled with people having the same issues. the servers are far from fixed, and if anything they have gotten progressively worse.

  13. October 23rd, 2012 at 11:53 am - #
    GRAFX21

    Black screens, Disconnected from server, Errors. Good grief. Can I just race and tune? err! Please fix.

    This reminds me of a 1-1/2 yr old cell phone…Its start messing up 8 months before your upgrade is available. SMH

  14. October 23rd, 2012 at 9:30 am - #
    TheEzekiel

    it’s not fixed at all..black screens, disconnects.. game is freezing from time to time as usual..but how can they possibly say that problem is resolved…shame!!!

  15. October 23rd, 2012 at 3:37 am - #
    Maddens Raiders

    News Flash: the issue persists. Tonight I got so many “Disconnected from server lobby” messages I simply had to stop playing, in fear of race interruption. I hope they (pd) send out a patch soon or really resolve this once and for all.

    • October 23rd, 2012 at 5:01 am - #
      HarVee

      Don’t count on it.

  16. October 23rd, 2012 at 2:32 am - #
    Tallgeese69

    I keep getting black screens like never before and an error message in the open lobby #268

  17. October 22nd, 2012 at 7:22 pm - #
    marktyper

    Actually this issue is actually true but in my experience, I only experience black screens lately when joining the SS7 Cruise which has usually 12-16 people (usually really full) so I think it’s interconnected to people’s internet connection (black screen means a GT logo pops up but I can actually rev my car) . Fortunately, the game is smooth again. My PS3 slim was bought June 2010 .

  18. October 22nd, 2012 at 10:39 am - #
    Spazmaticality

    Im getting more problems than when it was supposedly having problems. I have a slim PS3. Im getting black screens almost every time a race starts

  19. October 22nd, 2012 at 10:18 am - #
    fordskydog

    Yeah, still not working well.

    I have a slim PS3, from like 2010 or 2011. I have hit and miss experiences lately. These even happened after restarting the game, restarting the system, and restarting my modem/router. I experienced several problems last night:

    1 )Sometimes initially going into a room it would take forever and say “incompatible with room host” or something.
    2) Sometimes it would say “come back later.” Sometimes I’d get into a room only to be disconnected while prepping.
    3) Sometimes upon entering the track, I’d get a black screen, but be able to hear that my car was running anway and bouncing off walls, other players, etc. But I couldn’t see to drive. This would cause a room-wide problem if the race happened to start while I was in that condition.
    4) Sometimes I could not see everyone in my player list, and they apparently couldn’t see me. The only clue I had to their existence was their aural, in that I could hear them talking to others and trying to figure out what is going on.
    5) Other times just black screen where the only thing you can do is quit the game from the ps3 button menu.
    6) Sometimes I’d actually get to race, but that seemed to be the exception.

    Definitely not fixed yet in my experience, and it is driving me crazy. It is not possible to just sit down and race. It is very annoying to have to hunt and hunt for a drivable race. I ultimately went and worked on time trials, seasonal event races, and for the first time ever, a drift trial. (It seems I really can’t drift. Drifting is slow anyway…)

    • October 22nd, 2012 at 3:17 pm - #
      gamerdog6482

      I doubt that will happen, as they are fine. I was racing for a good five hours straight yesterday.

  20. October 22nd, 2012 at 6:51 am - #
    ORPHANTHIRTY7

    Just a question ok bare with me. The people who are having problems. Do you have a Fat model ps3 or slim model ps3?

    • October 22nd, 2012 at 8:49 am - #
      Hentis

      I have an original 2007 model PS3.
      I managed to get on yesterday morning (around 9:30 am GMT) but it was laggy as hell and took its time to load in the news. I couldn’t get anything from the servers last night. So to stop the game becoming unplayable with slow loading times and constantly trying find the PD SERVERS I logged out of the PSN and switched off my wireless connection. Haven’t tried today as I’m working.

    • October 22nd, 2012 at 8:54 am - #
      gamerdog6482

      I have a slim and I’m not having any problems.

    • October 22nd, 2012 at 10:41 am - #
      Spazmaticality

      I have a slim and am getting more black screens than ever

    • October 22nd, 2012 at 1:13 pm - #
      Bfc_1882

      It’s definaitly effecting fat and slim ps3′s, it’s nothing to do with your ps3 it’s definaitly only something PD can fix, that’s if they hold there hands up and accept the fact that they didn’t fix it for a second time, honestly it really frustrates me because all it takes is a little statement from them to say were sorry for the disruptions to online services and we realise that we didnt fix the issues but were trying our best to sort it out, (communicating with your customers is priceless to customer relations) and something PD have always been slow to do.

    • October 22nd, 2012 at 3:18 pm - #
      gamerdog6482

      I doubt that that will happen, as they are fine. I was racing for a good five hours straight yesterday.

    • October 22nd, 2012 at 4:54 pm - #
      77

      Ill keep this one simple…..I’ve got one of the first slim ps3s. I race online for 3-5 hours a night religiously.

      Iv had 0 issues since rebuilding thumbnails, clearing cache and doing a fresh boot of the game before joining a room. same goes for the 10-20 people i race with. fresh boot = key to success.